🎯 General VA | $560-840/month | 20-30 hrs/week | PST hours

Part-Time (20-30 hrs/week) with Opportunity to Grow Full-Time | Fast-Growing E-Commerce Brand | Results-Driven Work

🧠 About Lumiere & Co.

Lumiere & Co. is a fast-growing, globally recognized bicycle bag brand rooted in the road cycling world. We’re known for our clever attachment systems, distinct product design, and deep understanding of the cycling culture we serve

Now, we’re growing fast and we’re looking for a reliable, detail-obsessed Virtual Assistant to help streamline our backend operations, improve efficiency, and support key growth areas across customer service, data advertising management, and team coordination.

🧾 About the Job

• Type: Remote, Part-Time (20-30 hrs/week)
• Growth Opportunity: Potential to convert to full-time based on performance
• Salary: $560-840/month | $7/hour USD
• Work hours: 4-6 hours a day, 5 days a week
• Schedule: Monday to Friday, Pacific Standard Time | U.S. Business Hours

💡 Who You Are

You're a systems thinker with sharp attention to detail. You thrive in fast-paced environments, communicate clearly, and consistently follow through. You enjoy bringing structure to moving parts and supporting a team that values clarity, speed, and growth.

🚀 What You’ll Do (We Will Train You)

• Complete SOPs and submit direct reports to the manager (including Amazon Ads data entry and campaign tracking)
  
• Track key performance metrics (CTR, CVR, reviews, sales velocity)
  
• Maintain operational SOPs and keep Google Sheets clean and well-organized
  
• Stay disciplined in meeting deadlines and managing multiple projects simultaneously
• Handle customer service and customer experience inquiries
• Work closely with our freight forwarder to track shipments, confirm delivery timelines, and update delivery windows in Amazon Seller Central and Monday.com
  
• Coordinate with manufacturers, freelancers, vendors, and team members across time zones
  
• Handle light research, inbox cleanup, and digital organization
• Support product launches and marketing campaigns

✅ What You Bring

• Proactive problem-solving and self-management: You don’t wait to be told what to do—you see the problem and fix it
• Exceptional attention to detail and organization: You notice typos, missed steps, and sloppy processes
  
• Strong communication skills (written and verbal)
  
• Organized: You keep the backend running smoothly. Everything has a place, and you know where to find it
• Hungry to Grow: You’re looking for career growth and want to help build something from the ground up
• Comfortable with Numbers: You’re coachable and eager to learn how to understand metrics, read reports, and eventually make revenue-driving decisions
  
• Experience with tools like Google Sheets, Monday.com, Shopify (or a fast learner)
• Strong data analysis skills

🌟 What Will Set You Apart?

• Familiarity with Amazon Seller Central or DTC e-commerce
• Interest in the cycling industry or outdoor gear
  
• Solid math/data fluency and Excel/Google Sheets expertise
• Background in digital customer support or admin operations
  
• Customer support or VA experience

🌎 Why Join Us?

• Flexible, remote setup
• Collaborative and fast-moving environment
• Direct contribution to a globally scaling E-commerce brand
• Work alongside a high-performing, founder-led team

💡 To Be Successful in This Role

• Must hold a Bachelor’s Degree (required)
• You must be experienced with Excel and Google Sheets
• You must have a stable internet connection (at least 10 Mbps) and minimal to no power interruptions
• You must be available during U.S. business hours Pacific Standard Time (graveyard shift)
• You must be online 100% of the time during work hours, ready for any spontaneous meetings or response to questions from the team

📩 How to Apply

Send an email to info@lumiereandco.com with:

• A short video why you’re a great fit (1 minute 30 seconds max)
• Cover letter
• Resume

⚠️ Your application will be skipped if the required video, cover letter, and resume are not included.

⚠️ Disclaimer: This is a generic job description. Actual tasks and tools will be clarified at the final interview stage. Please apply only if your skills and time zone are aligned—we will only review those who qualify, execute reliably and well.