Yes, we offer wholesale opportunities and would love to work with you. To get started, please fill out the form on our Contact Us page.

In the message section, include the following details to help us process your inquiry efficiently:

• Business name and contact person
• Email and phone number
• Shipping address
• Website or social media links
• Sales channels
• Products you’re interested in — please include specific sizes, colors, or variations
• Estimated quantity you’re looking to order
• How often you plan to order (e.g., one-time, monthly, quarterly)
• Target launch or delivery date
  

Once we receive your inquiry, we’ll follow up with wholesale pricing, terms, and next steps.

We currently offer replacement straps only within the USA.

If you're located in the U.S. and need a replacement, please reach out to us through our Contact Us page and complete the form. Be sure to include the following details:

• The product the strap is for
  
• The type of strap you need (clip or velcro)
  
• The quantity you’re requesting
  

We’ll review your request and get back to you with next steps.

To help us process your request quickly, be sure to include your order ID number and the platform where you purchased the product

For international customers, replacement straps are not available separately. Because the strap and product are packaged as a single unit, a new product must be ordered.

Domestic (USA Only):

We’ll provide a prepaid return label and deduct a $5 return shipping fee from your refund. This applies to orders placed through our website only

International (Outside the USA):

Customers are responsible for return shipping costs. Once we receive the item in good condition, we’ll refund the product price only (shipping fees are non-refundable). We will provide a packing slip, and you’ll need to purchase local postage and attach it to the return.

To begin a return, fill out the contact form below and include your order ID, the platform where you purchased the product, and the reason for the return. We’ll follow up with the appropriate return instructions.

We currently don’t offer direct exchanges. If you'd like a different item, size, or color, we kindly ask that you return the original item and place a new order.

To begin a return, fill out the contact form below and include your order ID, the platform where you purchased the product, and the reason for the return. We’ll follow up with the appropriate return instructions.

Yes, we do offer free shipping for orders totaling $50 or more within the USA and UK. However, please note that free shipping is not extended to orders shipped to other countries.